Sharon and David had to move four times from hotel to hotel while they waited for their moving company to deliver their belongings. Unfortunately, the moving company was not responsive to phone calls or emails. They were held in limbo for weeks with several attempts to secure a delivery date. Instead of providing a resolution, they were informed by the moving company that they would have to pay an additional $1,500 for final delivery or they wouldn’t get their possessions.

Heather contracted with a moving company over the phone. She felt confident that the salesman she was dealing with was legitimate. On moving day, with a half-loaded truck, the movers told her that their original estimate of $4,000 was looking more like $11,000. She had to be out of the house and felt forced to negotiate, finally agreeing on $7,500 to transport what was already loaded on the truck. As if that wasn’t enough, the movers told her it would cost an additional $3,500 to unload her belongings at destination. The moving company, threatening to drive away with Heather’s things, got their significantly inflated price and Heather incurred additional expenses by having to hire her own UHaul.